Travel Advice and Assistance
Travel Advice
Before and during your trip, AXA Middle East SAL will provide you with information on current visa and entry requirements for all countries.
If you hold a passport from a country other than the country of residence, AXA may need to refer you to the embassy or consulate of the country concerned.
Travel Assistance
During your trip, AXA Middle East SAL will:
- Refer you to lawyers, legal practioners and/or interpreters and other relevant persons or institutions when needed.
- Arrange payment of all reasonable costs necessarily incurred in replacing essential documents (including personal computer discs and presentation slides) that are lost or stolen. Costs payable cover only the physical cost of replacing the documents. Any intrinsic value for costs such as value of bonds or cheques or similar documents shall not be replaced.
- Refer you to physicians, hospitals, clinics, ambulances, private duty nurses, dentists, dental clinics, services for the disabled, ophthalmologists, pharmacies, opticians and suppliers of contact lenses and medical aid equipment.
- Replace essential prescription medication which has been lost or stolen, if it, or local equivalent, is unavailable when you are outside the country of residence. AXA Middle East SAL will bear the costs for dispatch, but all costs of obtaining the medicine remains subject to the regulations imposed by airline companies or any other transportation company, as well as local and/or international laws.
- Advance any required hospital admittance deposit up to the amount of $2,500 if you must be admitted while travelling outside the country of residence. All advances and delivery fees will only be made if accepted means of repayment to AXA Middle East SAL are made in advance.
*Final conditions are set in executable agreements and documents.
