About Us
Creditbank Profile
Shareholders
Board of Directors
Committees
Management
Network Addresses
External Auditors
Corporate Governance
By-Laws
AML/CFT Guideline
Code of Corporate Governance
Guide to Corporate Governance
Code of Ethics
Terms of Reference
Publications
News Bulletin
FATCA Announcement
Consolidated Financial Statements
Annual Reports
Properties for Sale
Offering Circular - Series 7
New Rates – BDL Int. Circ. No. 545
Announcement
Announcement - BDL Basic Circ. 158
BDL Basic Circ. 158 Request Form
Whistleblower Report Form
Products & Services
Corporate Banking
SME Financing
Retail
Consumer Loans
Cards
Consumer Services
Personal Accounts
Z Generation
Treasury & Capital Markets
Factoring
Media
News
Press Articles
Photo Gallery
Advertising Campaigns
Contact an Advisor
Useful Links
Careers
Self Service Banking
Online Banking
Mobile Banking
Creditbank Pay App
ATM Network
Customer Protection
Schedule of Fees & Charges
Customer Rights & Duties
Customer Complaints
Cybersecurity
BDL Cir. 158 - FAQ
FAQ
FAQ
General FAQs
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Expand All
I want to open an individual/company account. How can I do that?
How can I get an official account statement?
What is an IBAN and why do I need it?
I need to apply for a loan. How can I know which type of loan to apply to and the process?
I’m interested in joining Creditbank’s team. What’s the process?
What are the opening hours of Creditbank branches?
FAQs related to Creditbank Online Banking Website
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Why is it better to use Creditbank Online Banking?
How can I enroll in Creditbank Online Banking?
How can I log in to Creditbank Online Banking website?
How frequently is my online bank account information updated?
How much does Creditbank Online Banking cost?
What services can I benefit from using Creditbank Online Banking?
What types of accounts I can check using Creditbank Online Banking?
Can I download my account statement or request an official hard copy through Creditbank Online Banking?
What can I do if I forget my password?
Is there a limit for the online transfers that I can make to other beneficiaries?
Can I change my username and password?
How secure is Creditbank Online Banking?
Why is it important to have an OTP (One-Time-Password)?
What can I do if my phone gets stolen?
What happens if I change my mobile device?
If I chose to receive my OTP by SMS at setup, will I be able to change it at a later stage?
When does each OTP expire?
Do I need to be online to generate an OTP?
Can I change the phone number that I receive my OTPs on?
Can I have my OTPs sent to more than one phone number?
Can I have an OTP Generator on more than one device?
How long does it take for online transfers to be executed?
Can I extend my online banking session so that it doesn’t expire too soon?
What happens after I submit a request to add a beneficiary?
Are Beneficiaries notified of the transfers?
FAQs related to Creditbank Mobile Application
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Expand All
What is the Creditbank Mobile Application?
What transactions can I perform with this application?
How can I enroll in the Creditbank Mobile Application?
How can I start banking on my phone?
Is it better to receive my OTPs by SMS or through the Creditbank Mobile Application?
What accounts will I be able to access through Creditbank Mobile Application?
FAQs related to CreditBank cards
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Expand All
What is the security embedded in Creditbank cards?
What can I do if my card gets stolen?
What can I do if my card gets swallowed by an ATM?
How can I increase the limit of my card?
What can I do if I forget or lose my card’s pin code?
What can I do in case the amount was withdrawn twice?
What can I do if I receive an SMS stating an unidentified transaction?
How can I trace my card transactions?
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USD/LBP
14935
15065
EUR/USD
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0.915
USD/CAD
1.35
1.355
26/09/23 - 12:12
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About Us
Creditbank Profile
Shareholders
Board of Directors
Committees
Management
Network Addresses
External Auditors
Corporate Governance
By-Laws
AML/CFT Guideline
Code of Corporate Governance
Guide to Corporate Governance
Code of Ethics
Terms of Reference
Publications
News Bulletin
FATCA Announcement
Consolidated Financial Statements
Annual Reports
Properties for Sale
Offering Circular - Series 7
New Rates – BDL Int. Circ. No. 545
Announcement
Announcement - BDL Basic Circ. 158
BDL Basic Circ. 158 Request Form
Whistleblower Report Form
Products & Services
Corporate Banking
SME Financing
Retail
Consumer Loans
Cards
Consumer Services
Personal Accounts
Z Generation
Treasury & Capital Markets
Factoring
Media
News
Press Articles
Photo Gallery
Advertising Campaigns
Contact an Advisor
Useful Links
Careers
Self Service Banking
Online Banking
Mobile Banking
Creditbank Pay App
ATM Network
Customer Protection
Schedule of Fees & Charges
Customer Rights & Duties
Customer Complaints
Cybersecurity
BDL Cir. 158 - FAQ
CONTACT AN ADVISOR
About Us
Creditbank Profile
Shareholders
Board of Directors
Committees
Management
Network Addresses
External Auditors
Corporate Governance
By-Laws
AML/CFT Guideline
Code of Corporate Governance
Guide to Corporate Governance
Code of Ethics
Terms of Reference
Publications
News Bulletin
FATCA Announcement
Consolidated Financial Statements
Annual Reports
Properties for Sale
Offering Circular - Series 7
New Rates – BDL Int. Circ. No. 545
Announcement
Announcement - BDL Basic Circ. 158
BDL Basic Circ. 158 Request Form
Whistleblower Report Form
Products & Services
Corporate Banking
SME Financing
Retail
Consumer Loans
Cards
Consumer Services
Personal Accounts
Z Generation
Treasury & Capital Markets
Factoring
Media
News
Press Articles
Photo Gallery
Advertising Campaigns
Contact an Advisor
Useful Links
Self Service Banking
Online Banking
Mobile Banking
Creditbank Pay App
ATM Network
Customer Protection
Schedule of Fees & Charges
Customer Rights & Duties
Customer Complaints
Cybersecurity
BDL Cir. 158 - FAQ
CONTACT AN ADVISOR
All electronic transfers carried out through Creditbank Online Banking are certified by the Central Bank of Lebanon under the certification number 11/323 dated August 4, 2012. Creditbank's number on the BDL list of banks is 103.
For a better experience on our website, please consider upgrading your browser to the latest version.
Copyright Creditbank 2014. All Rights Reserved. Designed & Developed by
Netiks
All electronic transfers carried out through Creditbank Online Banking are certified by the Central Bank of Lebanon under the certification number 11/323 dated August 4, 2012. Creditbank's number on the BDL list of banks is 103.
For a better experience on our website, please consider upgrading your browser to the latest version.
Copyright Creditbank 2014. All Rights Reserved. Designed & Developed by
Netiks
All electronic transfers carried out through Creditbank Online Banking are certified by the Central Bank of Lebanon under the certification number 11/323 dated August 4, 2012. Creditbank's number on the BDL list of banks is 103.
For a better experience on our website, please consider upgrading your browser to the latest version.
Copyright Creditbank 2014. All Rights Reserved. Designed & Developed by
Netiks
